Scope & Encryption
- Applies to all chat, audio, and video services within the TiraCHAT platform.
- All communications are end-to-end encrypted for maximum privacy protection.
Data Collection
- Only the data necessary for core functionalities is collected (such as message delivery and media sharing).
- No user data is sold, shared, or distributed, unless legally required.
User Controlled Content
- Users can delete messages; however, recipients may retain copies.
Media & Message Handling
- Undelivered messages are temporarily stored and encrypted.
- Data storage is secured against unauthorized access.
Purpose & Use of Data
- Data is used solely to deliver, improve, and support TiraCHAT services.
- Includes secure message delivery and customer support functions.
Security Promises
- No third-party data sharing unless required by law.
- Committed to securing messages and media files against unauthorized access.
Data Collection
User-Provided Data
- Includes account information (name, email, phone number), profile details, messages, shared media, and support requests.
- Messages and media are encrypted; undelivered items may be stored temporarily.
- Users may delete messages; however, recipients may still retain copies.
- Contact synchronization is optional and under user control.
Automatically Collected Data
- ncludes device information (operating system, IP address, app version), system logs, crash reports, cookies, and optionally, location data.
Data Usage & Sharing
User data is used exclusively to:
- Deliver, maintain, and enhance SafeTalk’s features and services.
- Improve performance, diagnose issues, and ensure compliance.
- Provide responsive customer support.
Security Measures
- All media is securely encrypted both in transit and at rest.
- Fully compliant with major standards including GDPR, HIPAA, SOC 2, and ISO 27001.
- Additional safeguards include multi-factor authentication, content moderation, and profanity filtering.
User Rights &Control
- Users may request deletion of personal data and manage their profile information.
- Under GDPR, users are entitled to:
- Access their personal data
- Correct inaccuracies
- Request deletion
- Opt out of non-essential data processing
- Users may contact support to exercise these rights.
"support@tirasoft.net"
